Terms & Conditions

Effective Date: 1-July-2025

Welcome to InnerMap.

Before using our services or purchasing a report, please take a moment to read these Terms & Conditions. By accessing the InnerMap website, engaging with our offerings, or purchasing any product or service, you agree to the following terms — designed to be fair, clear, and in alignment with both your rights and ours.

1. Who We Are

InnerMap is a self-insight and timing intelligence platform designed to help individuals understand their patterns, navigate transitions, and align with their natural rhythms. We offer personalized digital reports, tools, and content grounded in psychological insight and symbolic frameworks (including astrology-derived timing models).

2. Scope of Services

We provide:

Our services are intended for informational and self-development purposes only. InnerMap is not a substitute for medical, psychological, legal, financial, or professional advice. If you have a clinical or mental health condition, we encourage you to consult a qualified professional.

3. User Eligibility

To use our services, you must:

  • Be at least 18 years old, or the legal age of majority in your jurisdiction.

  • Have the legal capacity to agree to these Terms.

By using our site or purchasing any product or service, you affirm that you meet these criteria.

4. Service Description and Disclaimers

We offer guidance — not guarantees.

While InnerMap draws from structured systems and reflective tools, all insights are interpretive in nature. Your life, choices, and outcomes are shaped by many variables, and you remain the author of your own path.

We make no claims that our services will “fix,” “predict,” or “transform” your life in specific, measurable ways. The effectiveness of any insight depends on your own context, timing, actions, and interpretation.

By engaging with InnerMap:

  • You acknowledge that any decisions you make are your responsibility.

  • You understand that our content is not diagnostic, prescriptive, or therapeutic.

5. Intellectual Property

All content on the InnerMap website and within our reports — including but not limited to text, illustrations, frameworks, brand language, downloadable PDFs, and designs — is the intellectual property of InnerMap (or its content creators). This content is protected by copyright, trademark, and international IP laws.

Unless explicitly granted in writing, you may not:

  • Reproduce, copy, or distribute any part of the content for commercial use.

  • Alter, republish, or post our materials elsewhere without attribution.

  • Use any InnerMap tools, templates, or report formats in derivative products or coaching offers.

You are welcome to share brief quotes or summaries with clear attribution and a link back to our site.

6. Payments, Refunds & Cancellations

Payment Terms

All payments are securely processed through Stripe. Prices are listed in USD.

You agree to provide accurate payment information and authorize us to charge your card or payment method upon purchase.

Refund Policy

Due to the personalized nature of our reports and digital offerings, all sales are final unless otherwise stated. We do not offer refunds for:

  • Completed digital reports

  • Incorrect birth information submitted by the user

  • “Change of mind” requests after delivery

If there is an error on our end (e.g. wrong file delivered, technical failure), we will gladly correct it or reissue the report at no extra charge.

7. Limitation of Liability

To the fullest extent permitted by law:

InnerMap and its team shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. This includes — but is not limited to — decisions made based on insights provided in a report, loss of data, emotional distress, or financial outcomes.

You use InnerMap at your own discretion and agree that we are not responsible for the interpretation or application of any content delivered.

If a legal jurisdiction does not allow certain limitations, our liability will be limited to the maximum extent permitted by that jurisdiction.

8. Data Use & Privacy

We take your privacy seriously. Please refer to our Privacy Policy for full details on:

  • What data we collect (e.g. birth info, email address)

  • How it’s used (e.g. to generate reports, communicate with you)

  • How we store and protect it

We never sell or share your personal information without consent, and you can request to have your data deleted at any time by contacting us.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

As a globally accessible digital platform, InnerMap is designed to serve users across jurisdictions. Where local consumer protection laws apply, they will be honored in addition to — not instead of — this agreement.

By using our services, you agree that any disputes or claims will be resolved under the laws and courts of England and Wales, unless otherwise required by your local law.

10. Updates to These Terms

InnerMap may revise these Terms occasionally. When we do, we’ll update the effective date and post a notice on the website. Continued use of our services after changes means you accept the revised Terms.

We encourage you to review this page from time to time to stay informed.

11. Contact Us

Questions? Need help? Email us at: hello@innermap.co

We’re here to make this journey one of clarity, not confusion.