Privacy Policy

Effective Date: 1-July-2025

At InnerMap, we value your trust — and we’re committed to protecting your privacy with transparency, integrity, and care.

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our website, purchase a report, or interact with our content. By using our services, you agree to the practices described here.

1. Who We Are

InnerMap is a self-insight and timing intelligence platform offering personalized digital reports, content, and tools for reflection and alignment. Our goal is to help you see your patterns more clearly — not to exploit your data or track you unnecessarily.

While our team works remotely and operates across borders, InnerMap functions as a digital-first platform with clients in the United States, the United Kingdom, Canada, Australia, and beyond. We comply with international data privacy laws to the best of our ability, including GDPR (EU/UK), CCPA (California), and local regulations where applicable.

2. What Information We Collect

We only collect the information necessary to deliver your personalized experience, communicate with you, and improve our services.

Information You Provide Directly:

  • Name

  • Email address

  • Birth information (date, time, location) for report generation

  • Payment details (processed securely via Stripe)

  • Survey or form responses (if applicable)

Information Collected Automatically:

  • Device and browser data

  • IP address and location (approximate)

  • Site usage (e.g., pages viewed, time spent) — via analytics tools like Google Analytics or similar

We do not collect sensitive personal data unless voluntarily provided (e.g., during coaching or surveys), and we do not knowingly collect data from anyone under the age of 18.

3. How We Use Your Information

We use your data to:

  • Generate personalized InnerMap reports

  • Send confirmation emails, downloads, and service updates

  • Respond to your questions or support requests

  • Deliver timing updates, insights, or content you’ve opted into

  • Improve our site, services, and user experience

We do not use your data for profiling, algorithmic scoring, or any automated decision-making that affects your rights or freedoms.

4. How We Protect Your Data

We follow industry best practices to keep your information secure. This includes:

  • SSL encryption on our website

  • Secure third-party payment processor (Stripe)

  • Limited access to sensitive data by authorized team members only

We retain your information only as long as necessary to fulfill the purpose it was collected for, or as required by applicable law. You may request deletion at any time.

5. Sharing Your Information

We never sell your personal data. We only share it in the following cases:

  • With trusted service providers (e.g., payment processors, email platforms) who help us operate InnerMap — all of whom are bound by privacy and security obligations.

  • When required by law (e.g., legal process, regulatory compliance).

  • If InnerMap undergoes a reorganization, merger, or acquisition, data may be transferred as part of that process — and we’ll inform you accordingly.

We do not share your birth data or report details with anyone outside our direct service infrastructure.

6. Cookies & Analytics

We use cookies and similar technologies to understand how visitors use our site, improve usability, and offer a smoother experience.

You can control or disable cookies through your browser settings. Some features may not work as intended without them.

We may use Google Analytics for general site usage insights.

All analytics data is anonymized and aggregated where possible.

7. Email Communications & Consent

If you request a report or join a waitlist, you’re consenting to receive emails from InnerMap. These may include:

  • Report delivery and updates

  • Timing insights or reflective content

  • Special offers or product news

We honor GDPR and CAN-SPAM compliance, and we will never add you to a list without your consent.

8. Your Rights (Depending on Location)

Depending on where you live, you may have legal rights over your data, including:

If you're in the European Union / UK (GDPR):

  • Right to access, correct, or delete your data

  • Right to object to certain uses of your data

  • Right to data portability

  • Right to file a complaint with a supervisory authority

If you're in California (CCPA):

  • Right to know what personal info is collected

  • Right to request deletion

  • Right to opt out of sale (note: we don’t sell data)

If you're in Australia or Canada:

  • You have similar rights to access, correct, or delete your data under local privacy acts.

To make any such request, email us at hello@innermap.co with “Data Request” in the subject line. We’ll respond within 30 days.

9. Data Transfers Across Borders

Since we serve users globally, your information may be processed in countries outside your own, including the United States and others where our service providers are located. We take steps to ensure such transfers are done securely and lawfully, in line with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party sites (e.g., articles, partners, external tools). We are not responsible for the privacy practices of these external sites. We encourage you to review their policies independently.

11. Policy Updates

We may update this Privacy Policy periodically. When we do, we’ll revise the “Effective Date” at the top and notify users of significant changes.

We encourage you to review this page occasionally to stay informed.

12. Contact Us

If you have any questions, concerns, or requests about your data or this policy, please reach out:

Email: hello@innermap.co
Subject: Privacy Inquiry

We're committed to transparency and will do our best to respond promptly.